Job Details

** Front Desk Receptionist**

**Job Category****:** Administration **Requisition Number****:** FRONT001538 Showing 1 location **Job Details**

**Description**

The Front Desk Receptionist will be the first employee our patients interact with when they arriveto the office and the last person as they leave. Your role will be critical to the overall patient experience, and we will need you to be positive and professional all the time. You will use your excellent communications and conflict resolution skills to deliver top notch patient first services.

**Front Office Responsibilities:**

**Patient Check In:** Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to Hanger compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks.

**Patient Check Out:** Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments, timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system, coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information.

**Requirements for Medical Front Office Admin:**

At least 1 (one) year of medical front office experience

**Bilingual in Russian (Preferred)**

High School Diploma or equivalent

Must have insurance verification/authorizations/checking benefits and eligibility experience

Must have EMR experience - **EPIC Preferred**

Must have collection knowledge of co-pays/co-insurances/deductibles and posting payments

Must be energetic and upbeat with outgoing personality

Must have excellent communication and customer service skills

This position comes with a generous benefits package, including, medical, dental, vision, prescription, Paid Time Off, 401K and supplemental insurances.

If your background and experience is a match for this position, we welcome you to submit your resume for review. Qualified candidates who meet the requirements of the position, will be considered.

**Physical Demands:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* This position requires sitting, walking and standing

* The use of hands to write, use computer and manipulate papers is constantly required

* Talking and hearing are constant requirements

* Specific vision abilities required by this job include close vision and the ability to adjust focus

* The employee must be able to lift and/or move patients on a regular basis

* Employee will be exposed to virus, disease and infection from patients and specimens in working environment

**Work Environment:**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is minimal.

***DISCLAIMER***

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

New Jersey Urology, LLC is an Equal Opportunity Employer (EOE).

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